I can be contacted at [email protected], 07970977146 or you can complete the form below - I aim to reply within 4 hours.
Please note that there are a number of steps needed to enter the building. On-site parking is not available but street parking is close by. Domestic facilities are available.
Click the following live link below to find out the nearest available parking to me:
https://en.parkopedia.co.uk/parking/locations/so14_3fd_southampton_southampton_england_united_kingdom_9aa2gcp181webrf3i0/?country=uk&arriving=202306140930&leaving=202306141130
Call 07970 977146 for your FREE - confidential consultation or email me at - [email protected]
Commitment
Dr Iain Lightfoot of thoughtlounge® Ltd. clinical hypnotherapy in Southampton, will ensure the highest standards of therapy, coaching and counselling, to support your change journey.
Information Collection
I collect only necessary contact information to process your enquiry and to make bookings. I comply with the Data Protection Act (2018). Your information is never shared, unless a lawful request is made, adhering to my confidentiality policy.
Payment
Sessions must be fully paid at the time of the session. Accepted payment methods include cash, debit cards, credit cards (including AMEX), and BACS. Payment plans can be arranged for package purchase of multiple sessions.
Refund Policy
Once a session or package begins, it is non-refundable and non-cancellable. Cancellations within 24 hours are non-refundable.
Cancellation Policy
Appointments cancelled within 48 hours incur a 50% fee; cancellations within 24 hours incur a 100% fee. If, in the event of having to cancel your session, a rescheduling will be provided.
Late Arrival
Please do let me know of any delays. I will attempt to provide the full session if possible; otherwise, the full fee is due without part-refunds.
Between Sessions
I will always aim to contact you following a session, however, if you have not had this contact, please do contact me with any feedback and updates you have. Contact via email or text is preferred, however, by phone may take longer to respond due to client sessions. Emails and texts responses take 48 hours and longer at a weekend or holiday period. Substantial contact may incur additional fees.
Confidentiality
Your personal information remains confidential unless:
Authorised by you or required by law
Necessary to prevent harm or illegal activity
Necessary to protect our or others' safety
Disclaimer: Success and Outcome
I want to clarify that the success of our hypnotherapy sessions, coaching programs, and related services can vary widely among individuals. Your results depend on several factors, including your commitment, effort, and unique personal circumstances. While I provide the best possible service, I cannot guarantee specific outcomes or results. My services are designed to support and complement your efforts, not replace professional medical, psychological, or other advice. Always consult with appropriate professionals for any health-related concerns.
Session Length
My standard session length is 2 hours for the first session. Subsequent sessions are allocated 1.5 hours, although the session length may vary, which is a common practice in the industry. This structure allows for a comprehensive initial assessment followed by more focused follow-up sessions, thus ensuring optimal progress and personalized support throughout your treatment plan.
Safety Notice
Our products complement, not replace, medical treatment. Consult a professional for any health issues. Do not use recordings while requiring full attention or if you have epilepsy or severe psychiatric conditions.
Copyright
Products are for personal use only. Unauthorised copying or commercial use is prohibited.
Order Delivery
Audio downloads are sent immediately via email or phone link and are compatible with modern devices. By purchasing and downloading audio files from this site, you agree that the downloads constitute a rental agreement. The audio files are provided for your personal use only and must not be copied, distributed, or used for any commercial purpose. Unauthorised use, including copying or sharing of the audio files, is strictly prohibited, and will be considered a breach of this rental agreement. This agreement ensures that you have access to the audio content for personal, non-commercial use only, and it remains the property of
Privacy
Refer to our Privacy Policy, which is part of these terms.
Refund Policy for Goods
Downloaded products are non-refundable and non-cancellable.
Service Modifications
We may change prices or discontinue services without notice.
Product Availability
Descriptions and pricing may change. We reserve the right to limit product sales.
Third-Party Tools
Access to third-party tools is "as is," without warranties or liability.
Third-Party Links
We are not responsible for third-party content or transactions.
User Comments
Comments may be used by us without obligation. Offensive content may be removed.
Terms Changes
Changes to these terms will be posted online. Continued use signifies acceptance.
Liability
Our site and products are provided "as is." We are not liable for any resulting losses or damages.
Severability
Invalid terms will be modified or removed, with the rest remaining in effect.
Entire Agreement
These terms constitute the entire agreement, superseding previous communications.
Governing Law
These terms are governed by the laws of England and Wales. Changes will be posted online.
We are living in unprecedented times. Given the concern about Coronavirus (COVID-19), I wanted to let you know what I am doing to keep you safe when you come in to see me, also, what you can do to help.
What we are doing
Following advice for clinics from Public Health England, I have taken the following measures:
• I am regularly cleaning surfaces throughout the office including desks, doors, door handles and tables.
• I am regularly washing and disinfecting hands thoroughly throughout the day. I am no longer shaking hands as a greeting.
• Hand sanitiser is available for your use whilst you are here and I will invite you to use it on arrival.
• I ask that clients wash their hands before entering the practice.
In addition, I enforce a 2 metre social separation, use bottled water, individual tissue packets - air the room between sessions.
What you can do
• I am asking anyone who is ill, especially those experiencing a fever and a new continuous cough, to call to let me know on 07970977146, and not attend the appointment.
• I request that those who have been in contact with an infected person or have recently been to a high risk country, call me on 07970977146 and not attend their appointment.
These measures will minimise the risk of passing on an infection. By taking a few sensible precautions and working together we can reduce the risk of infection, reduce the disruption to daily life and ensure that everyone who needs to see us is safe.
In addition, I am asking high risk - vulnerable clients to book and use 'facetime' or 'skype' as a medium rather than 1:1 sessions.
Phone consultations and advice
If you are not feeling well enough to attend your appointment, have chosen to self-isolate, or practise social distancing, please note that I am happy to offer sessions over the phone - I am also highlighting MP3 availability.
The health and well being of my clients and their families is of the utmost importance to me so I will continue to follow government guidelines as and when they are updated and update my practice policies accordingly.
Best regards,
Iain Lightfoot
Thoughtlounge.
For advice from the NHS about Coronavirus (COVID-19) see https://www.nhs.uk/conditions/coronavirus-covid-19/
For guidance information from the government see https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public#what-to-do-if-you-have-symptoms
WEBSITE PRIVACY POLICY
Thoughtlounge is committed to maintaining the trust and confidence of the visitors to this website.
This privacy policy will provide detailed information on when and why I collect your personal information, how we use it and how we keep it secure.
It explains how I comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations).
Additionally it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you on this website.
Please read the following carefully to understand how I will treat and regard your personal data.
WHAT INFORMATION DO WE COLLECT
WHERE WE STORE YOUR PERSONAL DATA
EMAIL MARKETING
If you sign up to the newsletter, your details are stored by Mail Chimp. This newsletter may be used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in this policy. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages. The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.
Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.
The following information about you is held within the EMS;
USES MADE OF YOUR PERSONAL INFORMATION
DISCLOSURE OF YOUR INFORMATION
I do not disclose your personal information to third parties, or if I am placed under a duty to disclose or share your personal data in order to comply with any legal obligation.
YOUR RIGHTS
You have the following rights:
EXTERNAL WEBSITE LINKS & THIRD PARTIES
Although I only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites.
Shortened URL’s; URL shortening is a technique used on the web to shorten URL’s (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: http://bit.ly/zyVUBo). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.
I cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
COOKIES
Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.
However, if you select this setting you may be unable to access certain parts of this site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the site.
Website Visitor Tracking
When someone visits this website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Social Media Policy & Usage
I adopt a Social Media Policy to ensure my business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with me on social media.
There may be instances where this website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.
Contact
If you have any queries about how I process your data, please contact me at [email protected]
Complaints
If you feel you would like to make a complaint about how your personal data is being handled please contact thoughtlounge directly.
In the event that thoughtlounge Clinical Hypnotherapy cannot resolve your complaint to your satisfaction you can contact the Information Commissioners Office on 0303 123 1113.
Resources & Further Information
This privacy policy is under regular review and was last amended on 25 June 2018 by thoughtlounge Ltd.
